These terms and conditions explain the rules for using our website and services. By using our website, you agree to these terms.
What you can expect from us:
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
What you can expect from us:
We will provide you with high-quality diet plans and meals
We will treat you with respect and professionalism
We will be honest and transparent about our services
We will protect your privacy
What we expect from you:
You are at least 18 years old
You will provide accurate information about yourself
You will be respectful to us and our staff
You will use our website and services per these terms and conditions
Additional Information:
We reserve the right to change these terms and conditions at any time.
The laws of India govern these terms and conditions.
Returns, Refunds & Cancellations:
For Meals Subscription
Returns are not allowed, in case of damage during delivery or any case of tampering with the package, we can initiate a refund upon evaluating all the circumstances of the case.
If a customer is dissatisfied with the services and wants to terminate their subscription, they can submit a refund request with us. We handle refunds on a case-by-case basis. Just contact us and we'll be happy to discuss.
Once we get the request for the termination of the subscription, our team will pause the meals from the next day, and check the account for the balance number of meals, and the ones that have not been consumed will be refunded on a pro-rata basis. Refunds will be intimated and reflected in the customer's bank account within 5-6 working business days.